I. USE OF PAGES
This definition should help you understand our General Terms and Conditions. When we say "we", "us", "our" and "Salon Premium", then we are talking about the company Sava trgovina doo, with its registered office address Zavrtnica 17, 10000 Zagreb from the Republic of Croatia. We provide product sales services in the online store or online information (hereinafter "Services" or "Service"). We offer services on our website www.salonpremium.com and its subdirectories and sub-directories.
Change of conditions
The End User is responsible for the procurement and maintenance of its computer equipment, including all software and hardware it owns and uses, as well as other equipment required to access and use these Internet sites, and any associated costs. We are not responsible for any damages to the end-user equipment that may result from the use of these websites.
It is not allowed to use these pages for trade, sale and for other commercial purposes except buying from Salon Premium. Any publication of advertisements or collection of offers for products and services is not allowed without the written permission of Sava trgovina doo (salonpremium.com). The transmission and publication of obscene, offensive, vulgar, threatening or obscene or otherwise unacceptable or illegal content, as well as those that violate any of the rights of any party or contain viruses or other harmful material, is prohibited. Users take responsibility for any damage resulting from the violation of a right or for any other type of damage that may result from it. We also reserve the right (but not the obligation) to delete user messages in whole or in part.
The content of this site is protected by copyright belonging to the company Sava trgovina doo or assigned to the company Sava trgovina doo, and is owned by third parties. The company Sava trgovina doo also owns the copyright to edit, select and harmonize the content of this location. This site contains trademarks, names of individuals and other similar intellectual property owned by Sava trgovina doo or owned by third parties. No content may be deemed to be unrestricted at this site, but permission to reproduce may be requested. All photographs, images, biographical data of persons and other materials appearing on this website are the exclusive property of Sava trgovina doo All materials on the website are copyrighted by Sava trgovina doo Permission is granted to media entities to use the materials exclusively for editorial and promotional purposes of publication in newspapers, magazines and electronic media. It is also not permitted to use any material from this site in connection with the sale or offering of products or services of any kind.
Salon Premium is not liable for any damage or injury (including, but not limited to, special or consequential damages) resulting from the use or inability to use any part of the Site. Salon Premium will make reasonable efforts to find accurate and current information on its website, but cannot be held responsible for its accuracy and completeness.
II. DATA CONFIDENTIALITY
- Personal information
We collect, process and use your personal data only with your consent and in accordance with legal regulations. We collect, process and use only those personal data that are necessary for the execution and conduct of our services or that you have voluntarily made available to us. Personal data is all data that can be used to establish the identity of the user. These include, for example, your name, address, e-mail address and telephone number.
- Use of information for ordering and payment processing
We use your information to process and process your order when processing payments. We only transmit data to third parties to the extent necessary to complete these tasks, such as our logistics partner for order delivery. The information contained in the payment information is given to a third party solely to complete the order. Your personal information is protected by contract between Salon Premium and the logistics partner and is not available to a third party.
Credit card payments provide Corvus Pay Ltd., Buzinski prilaz 10, 10010 Zagreb, a PCI DSS Certified Partner of the highest category. Level 1 certification for Payment Gateway / Switch services.
- Use for marketing purposes through online activities
We use your personal information to send e-mail for marketing purposes (eg newsletter) only with your consent. You can revoke your subscription by e-mail to email@example.com at any time, with effect from the date of revocation, without having to adhere to a specific deadline or form. In addition, you can unsubscribe from the newsletter using the link at the bottom of each of our newsletters.
- Use for marketing purposes through postal activity
You can revoke the use of your data in the legally permitted framework for postal marketing activities at any time by e-mail to firstname.lastname@example.org, phone at 072-101-101 or in writing with the indicated address Sava trgovina doo, Zavrtnica 17, 10000 Zagreb.
- Information and deletion
You have the right to free access to information about your stored data and the right to correct, delete or block the data. Please notify us of any changes to your personal information. You can send a request for information, deletion or correction by e-mail to email@example.com or in writing with the indicated address Salon Premium, Zavrtnica 17, 10000 Zagreb.
- Data security
Our website applies technical and organizational security measures to protect your personal information from being manipulated, lost and prohibited from access by unauthorized persons. Our security measures are regularly improved in line with technological advances. We use an SSL certificate that provides secure, encrypted communication between the Web site and the Internet browser. SSL stands for Secure Sockets Layer, a protocol that enables encryption. This is how your personal information is protected on our site.
Mandatory cookies - are required to enable the basic functionality of the website. Used for:
- Enabling secure login
- Memory of order steps
Functional cookies - allow us to analyze website usage so we can measure and improve performance. Used for:
- Remember login details
- Memory items in the cart
- Uniform site layout
Advertising cookies - These are used by advertising companies to display ads according to your interests.
- Enabling social media page sharing
- Enable posting comments
- Display ads according to your interests
The installation of cookies may be blocked by an appropriate setting in your browser. Please note that in this case you will not be able to use all the functions of this website in full.
- Use of web site usage analysis services
Google, on behalf of the owner of this website, uses this information to analyze the use of the website and compile reports on activities on the website and collects information for it about other services related to the use of the website and the Internet. The IP address transferred from your browser in Google Analytics is not associated with other Google data. In addition, you can prevent the transmission of data generated by cookies, which relates to your use of the website (including IP address), to Google and the processing of this data by Google, by following the link www.tools.google.com/dlpage/gaoptout download and install the required browser add-on.
- Using social networking plugins
Facebook / Instagram / Whatsapp
On our site, the so-called social network plugins ("Plugins") for the social network Facebook, Instagram and Whatsapp, from Facebook Inc., USA ("Facebook"). Add-ons are marked with the logo or add-on "software add-on for the social network Facebook, Instagram and Whatsapp, respectively. "Facebook social network plug-in". If you invite a website of our online appearance that contains such an add-on, your browser establishes a direct connection with Facebook's servers. The content of plug-ins is transferred from the Facebook page directly to your browser and becomes part of that page. With this connection, Facebook receives information that you have invited the page of our internet appearance through your browser, even if you do not have a Facebook profile or you are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there. If you are logged in to Facebook, Facebook may associate our website with your Facebook profile when visiting. If you interact with add-ons, such as clicking the "Like" button or writing a comment, that information is also transmitted directly to Facebook's server and stored there. In addition, the information is posted on your Facebook profile and displayed You can find the purpose and scope of the collection and further processing and use of data by Facebook, as well as your rights in this regard and the possibility of privacy settings, in the notes on data protection from Facebook: www.facebook.com/policy.php. If you do not want Facebook to directly associate the collected data about our online performance with your Facebook profile, you need to log out of Facebook before visiting our website. You can completely prevent the loading of Facebook plugins by using plugins for your browser, for example by using the "Facebook Blocker" plugin.
On our site, the so-called Social Plugins for Youtube from Google LLC, 1, USA, companies Alphabet Inc. ( "Google"). You can recognize add-ons, such as buttons with the "Youtube" sign, on a white or colored background. An overview of Google plug-ins and their appearance can be found at: www.developers.google.com/youtube/. If you invite a page of our online presence that contains such an add-on, your browser establishes a direct connection with Google's servers. Google uploads plug-in content directly to your browser and becomes part of the page. With this connection, Google receives information that you have invited the page of our online appearance via your browser. This information (including your IP address) is transmitted directly from your browser to a Google server in the USA and stored there.
- Use of marketing plugins
It is valid for customers whose registered office is in the territory of the Republic of Croatia. The buyer can become any adult and business person who accepts the terms of sale, which is confirmed by ordering the item. The buyer confirms the acceptance of the conditions of sale by ordering the items through the webshop. The contract sale process becomes valid upon receipt of the shipment. We reserve the right to make erroneous allegations. All prices are gross (VAT included) and are expressed in HRK. Any use of the Website is subject to the terms and conditions set out below. The goods were sold on the understanding that they would be used for their intended purpose. Seller will not accept responsibility for the use or misuse of cosmetics, equipment or accessories by trained or non-trained personnel without qualified supervision.
Salon Premium is a registered trademark of Sava trgovina doo and therefore all rights in relation to this trademark are hereby expressly reserved. Unless otherwise stated, all other trademarks appearing on the Salon Premium system are the intellectual property of their respective holders.
Content modification right
We reserve the right to change the content of the Website in any way, at any time and for any reason and will not be responsible for any possible consequences resulting from such changes. We respect the privacy of visitors to our site and will only collect personal information through voluntary registration, such as name, address, oib, cell phone number, telephone number or email address. This information will be used to meet individual information requirements and will be the basis for a better understanding of customer needs to improve products and services.
MPC and VPC prices are with VAT. VPC prices are intended exclusively for legal entities engaged in hairdressing, which is necessary to undergo the approval process through registration. Some products are not priced because they need to be registered as a wholesale buyer (hair salon). Prices are subject to change without notice.
The Seller offers the Buyer various payment options: online, cash, through a transaction account, operational leasing of furniture and equipment, credit and debit card payments (one-time payment, multiple interest free payments and consumer credit payments).
Return of goods or replacement
The buyer is entitled to a refund within 14 days if the ordered item does not match the description of the ordered product or if he simply wants to return the item without special reason. When returning the ordered product as not desired or not appropriate, the Buyer bears the cost of the refund. Refund requests are received in writing at:
- firstname.lastname@example.org or
- at Salon Premium, Zavrtnica 17, 10000 Zagreb
HOW TO MAKE A RETURN OF GOODS
When returning a product, care should be taken to ensure that the product is in its original packaging without defects and damage, not used, otherwise the return will not be accepted.
The product must be packed in additional packaging (eg transport box) with appropriate mechanical insulation (eg (stretch film or additional carton) to avoid damage to the product during transport. .
For questions about refunds you can contact us on the direct phone 072-101-101.
Warranty and Complaint
The warranty is valid for 12 months for professional use or 24 months for personal use from the date of purchase. Any transport costs, with the prior written approval of Salon Premium, in connection with the complaint about the product, which arise when repairing the product or replacing it with a new product, we bear, provided that the transport is performed by public transport, and by mail, rail or ship price list. The product must be packed in packaging with appropriate mechanical insulation to avoid damage during transport. Possible damage that would occur during transport is at the risk and expense of the customer. A warranty card and a copy of the invoice are required. Complaints are received in writing by e-mail: email@example.com or at Salon Premium, Zavrtnica 17, 10000 Zagreb. The seller is obliged to repair or replace the product within 45 days from the receipt of the written complaint to the Buyer. When returning, the product must be packaged in its original packaging with appropriate mechanical insulation.
Termination of business relationship
Salon Premium may terminate the business relationship with any of its end users at any time. Premium Lounge reserves the right to immediately revoke any end-user passwords or user accounts in the event of any end-user behavior that Premium Lounge, in its sole discretion, considers it unacceptable, as in any case, non-compliance with these Terms by the end user.
Unilateral termination of contract
The end user has the right to terminate the contract in accordance with Art. 72 of the Consumer Protection and Termination Act. Download contract termination form here.
Notice to consumers on how to file written complaints
Pursuant to Article 10 of the Consumer Protection Act (Official Gazette 41/14), we inform consumers that they can express their dissatisfaction with the purchased product or service provided in writing, and we will confirm in writing without delay the receipt of the complaint.
You can make a complaint:
- in the sales area
- by mail to the address: Premium Lounge, Zavrtnica 17, 10000 Zagreb
- to the e-mail address: firstname.lastname@example.org
- by fax: 01 6314 192
We will respond to your complaint within 15 days.
Orders and Shipping
We send the ordered goods upon payment to the address marked as the delivery address. Goods received must be inspected at the time of delivery and all complaints for observed defects or damage must be reported immediately upon receipt of the goods, no later than 1 working day.
The seller in good faith wants to deliver the goods within 24 hours or the next working day from the date of receipt of the order, but in some cases, due to high demand, it is possible that some of the ordered products can not be delivered, or that some of the products are fully or partially sold out. In case of sold out products, the Buyer will be notified by phone or fax, e-mail or SMS. Also, in individual cases, delivery to the customer may be delayed due to the logistics and distribution organization of the courier service, which we cannot influence. For customers located on the islands, the package delivery schedule to the islands will apply. The seller cannot influence the ordinance on the provision of logistics services of the courier service. Salon Premium reserves the right to change the minimum value of the order for free delivery without prior notice.
Choose between different payment methods: cash (cash on delivery), transaction via account, e-card, credit and debit card.
- MasterCard, Maestro, Discover, Diners and Visa
|Diners||Erste Card Club||24|
|Maestro||Erste Card Club||12|
|MasterCard||Erste Card Club||12|
|Show||Erste Card Club||12|
Online payment security statement
When making a payment on our Web Store, use CorvusPay, an advanced system for secure online payment card payment. CorvusPay ensures the complete secrecy of your card details from the moment you enter them in the CorvusPay payment form. Payment information is forwarded encrypted from your web browser to the bank that issued your card. Our store never comes in contact with complete information about your payment card. Also, data is inaccessible even to CorvusPay employees. An isolated kernel independently transmits and manages sensitive data, while keeping it fully secure. The form for entering payment information is secured with the SSL transport code of the highest reliability. All stored data is further protected by encryption, using a cryptographic device certified according to FIPS 140-2 Level 3 standard. CorvusPay meets all security requirements Online payments prescribed by leading card brands, that is, operates in accordance with the standard - PCI DSS Level 1 - the highest security standard of the payment card industry. When paying for cards included in the 3-D Secure program, your bank, in addition to validity of the card itself, further confirms your identity with a token or password. Corvus Info considers all information collected to be bank secrecy and treats it accordingly. The information is used solely for the purpose for which it was intended. Your sensitive information is completely secure, and its privacy is guaranteed by state-of-the-art security mechanisms. Only the information necessary to perform the job is collected in accordance with the required procedures for Online payment. Security controls and operational procedures applied to our infrastructure ensure the current reliability of the CorvusPay system. In addition, maintaining rigorous access control, regular security monitoring and due diligence to prevent network vulnerabilities, and implementing information security provisions on a regular basis, maintain and enhance the security of your system by protecting your card. data. Thanks for using CorvusPay!
For customers who have permanent or temporary residence, ie headquarters outside the Republic of Croatia and pay in a currency other than Croatian kuna (HRK, all payments will be made in Croatian kuna (HRK), and the amount for which the credit card will be charged is obtained through price conversion from the euro (€) to the Croatian kuna (HRK) according to the valid exchange rate of the Croatian National Bank. the original price displayed on our website.
If the system declines the card when authorizing a card through CorvusPay, try choosing another payment method. If you only want to pay by credit or debit card and the system doesn't allow it - contact us at 072-101-101.
We ship the ordered goods upon payment to the address designated as the shipping address. Goods received must be inspected at the time of delivery and any claims for defects or defects found must be reported to the Seller immediately upon receipt of the goods, not later than 1 business day.
The seller in good faith wants to deliver the goods within 24 hours or the next working day from the date of receipt of the order, but in some cases, due to high demand, it is possible that some of the ordered products can not be delivered, or that some of the products are fully or partially sold out. In case of sold out products, the Buyer will be notified by phone or fax, e-mail or SMS. Also in individual cases, delivery to the Buyer may be delayed due to the logistics and distribution organization of the courier service, which the Seller cannot influence. All orders received by 15.00pm will be processed and delivered the first following business day. If the Buyer wants to be delivered on a non-working day (Saturday), he will be charged an additional delivery cost in accordance with the price list of the courier service (valid only for certain places). For Customers located on the islands, the package delivery schedule to the islands will apply. The seller cannot influence the ordinance on the provision of logistics services of the courier service.
Delivery of equipment
The goods are delivered according to the FCO parity of the Seller-Zagreb Warehouse or unless otherwise stated in the offer. The packaging of the goods will be in wooden and / or cardboard boxes which is included in the price. Non-packaged products are, in any case, packed with bubble wrap. Unless specified, the products will be packed in cardboard boxes pertaining to armchairs, armchairs, visors, receptions and complementary products and headers in cardboard reinforced pallets or wooden crates. Work furniture and equipment will be packed in wooden or cardboard boxes.
Return of goods or replacement
The buyer is entitled to a refund within 14 days if the ordered item does not match the description of the ordered product. Refund requests are received in writing by e-mail: email@example.com or at the address Salon Premium, Zavrtnica 17, 10000 Zagreb. The seller reserves the discretion as to whether or not to comply with the request. When returning the ordered product as unwanted or inappropriate, the Buyer shall bear the cost of the return. The product must be packed in the original packaging without defects and damage, not used. If a mistake is made by the Seller or there is a mistake on the ordered product, the cost of return is borne by the Seller.
It is no longer necessary to spend all your saved money to buy new hairdressing equipment or accessories!
From now on you can easily hire a hairdresser; hairdressing chairs, headgear, air conditioners, sterilizers, hair dryers, irons, scissors, curlers..for 12 to 60 months.
The minimum value of equipment / accessories is 5.000,00 with VAT and is obtained by summing all the devices or equipment in one account.
- What are the benefits of renting?
Bookkeeping is treated as a 100% expense and not a liability. You do not reduce the liquidity and credit standing of your business and do not impair your credit rating.
No funding involved.
Fixed rent in HRK (excluding currency clauses, etc.)
No change in financing conditions, no currency clause, fixed in HRK.
It is not necessary to contract an insurance policy.
The cost of processing the request is 0,00 HRK for amounts up to 43.750,00 HRK!
You pick up the goods right away (unless it has to be ordered separately, such as headgear, chairs, etc.).
- How to rent equipment?
Simply! Credit rating documentation? It is not required for companies (doo or jdoo), only if you are a craftsman then we only need 3 documents.
An authorized person only with the company seal and only with his / her ID card chooses the equipment or accessories he / she wants to rent and that's it! The financing decision is made within 2h for amounts up to HRK 187.500,00.
When the financing is approved, you sign an operating lease agreement (notarization not required) and pick up the accessories / equipment immediately or when delivery is agreed.
Don't tie your valuable savings into equipment - invest in business development!
Legal entity data
Sava trgovina doo Zavrtnica 17, OIB: 43752039440, 10000 Zagreb