I. USE OF PAGES

Definition

This definition should help you understand our General Terms and Conditions. When we say "we", "us", "our" and "Salon Premium", then we are talking about the company Sava trgovina doo, with the address of the headquarters of Zavrtnica 17, 10000 Zagreb, Croatia. We provide online sales or online information services (hereinafter referred to as "Services" or "Services"). We provide services on our website at www.salonpremium.com and its sub-directories and sub-directories.

Overview

These General Terms of Use set out the terms and conditions governing the use of the www.salonpremium.com website and its sub-directories and sub-directories by end users. These General Terms apply to this website, as well as to any other websites or mobile applications owned or operated by us (especially the "Website" and collectively the "Websites"). "Websites" includes the Websites themselves and all web sites, interactive features, applications, widgets, blogs, social networks, links to social networks, or other online, mobile or wireless offers that link to these General Terms, whether accessed through computer, mobile device, or other technology. By using these websites, end users agree to the terms and conditions set out here and agree to the use of the websites. The right to use the Website is a personal right of the end user, and may not in any way be transferred to other natural or legal persons. The end user is personally responsible for protecting the confidentiality of passwords where they exist as such. The end user is aware of the fact that while the Internet is generally a secure environment, there are occasional service interruptions or events that are beyond our control. Therefore, we cannot be held responsible for any loss of information that may occur during the transmission of information on the Internet. Although our goal is to make this site available 24 hours a day, 7 days a week, websites may sometimes not be available for any reason, including their routine maintenance. The End User agrees and accepts that for reasons both under and beyond our control, access to the Website may sometimes be interrupted, temporarily unavailable or excluded. We reserve the right at any time to modify or discontinue any segment of the business, including, but not limited to, content, availability time, and equipment required to access or use the Site. Furthermore, we may stop transmitting any part of the information, or any type of information, we may change or discontinue any manner of data transmission, and we may change the data transfer rates, as well as any other characteristics thereof. Legal disputes that may arise as a result of use (unless otherwise stated in a special contract) are the responsibility of the court in Zagreb, and are settled in accordance with the positive regulations of the Republic of Croatia. By using these websites, the end user agrees that any dispute or claim arising out of or in connection with these Terms, or in connection with their implementation, is within the jurisdiction of a court in Zagreb. By using these websites you declare that you are aware of and agree to the terms and conditions set forth herein. If you do not agree with the terms of use and rules outlined here, please refrain from using these websites.

Change of conditions

We reserve the right at any time, and without notice, if we deem it necessary, to terminate or amend any of the General Terms and / or Privacy Policy set out here. Therefore, we encourage users to re-read the information contained in the General Terms and Conditions and Privacy Policy from time to time to stay informed of such changes. Please note that if you change the General Terms and Privacy Policy and you continue to use our web site, you are agreeing to the General Terms and Privacy Policy that are currently in force. Any modification or deletion of the Terms and Conditions of Use will be effective as soon as it is posted on the Site. Any use of these websites by the end user after such notice will be understood as acceptance of these changes.

Equipment

The End User is responsible for the procurement and maintenance of its computer equipment, including all software and hardware it owns and uses, as well as other equipment required to access and use these Internet sites, and any associated costs. We are not responsible for any damages to the end-user equipment that may result from the use of these websites.

User behavior

You are not permitted to use these sites for trade, sale or other commercial purposes other than purchase from Sava trgovina doo (salonpremium.com). Any advertising or bidding for products and services is not permitted without the written permission of Sava trgovina doo (salonpremium.com). It is forbidden to transmit and publish obscene, abusive, vulgar, threatening or indecent or otherwise unacceptable or unlawful content, as well as those that violate any of the rights of any party or contain viruses or other harmful material. Users assume responsibility for any damage resulting from the infringement of any right or other type of damage that may result. We also reserve the right (but not the obligation) to delete or partially delete user messages.

Intellectual property

The contents of this site are copyrighted by Sava trgovina doo (salonpremium.com) or ceded to by Sava trgovina doo (salonpremium.com) and owned by third parties. Sava trgovina doo (salonpremium.com) also owns the copyright to edit, select and coordinate the contents of this site. This site contains trademarks, names of individuals and other similar intellectual property owned by Sava trgovina doo (salonpremium.com) or owned by third parties. Any content on this site may not be considered to be unrestricted, but permission may be sought for duplication. All photographs, images, biographical data of persons and other materials appearing on this site are the sole property of Sava trgovina doo (salonpremium.com). Sava trgovina doo (salonpremium.com) retains the copyright for all materials on the website. Permission is granted to media entities for the use of material solely for editorial and publicity purposes for publication in newspapers, magazines and electronic media. It is also not permitted to use any material from these sites in connection with the sale or offering of products or services of any kind.

Responsibility

Sava trgovina doo (salonpremium.com) is not responsible for damage or injury (including, but not limited to, special or consequential damage) arising out of the use or inability to use any part of the site. Sava trgovina doo (salonpremium.com) will make reasonable efforts to find accurate and up-to-date information on its web site, but cannot be held responsible for its accuracy and completeness.

II. DATA CONFIDENTIALITY

  • Personal information

We collect, process and use your personal data only with your consent and in accordance with legal regulations. We collect, process and use only those personal data that are necessary for the execution and conduct of our services or that you have voluntarily made available to us. Personal data is all data that can be used to establish the identity of the user. These include, for example, your name, address, e-mail address and telephone number.

  • Use of information for ordering and payment processing

We use your information to process and process your order when processing payments. We only transmit data to third parties to the extent necessary to complete these tasks, such as our logistics partner for order delivery. The information contained in the payment information is given to a third party solely to complete the order. Your personal information is protected by contract between Salon Premium and the logistics partner and is not available to a third party.

Credit card payments provide Corvus Pay Ltd., Buzinski prilaz 10, 10010 Zagreb, a PCI DSS Certified Partner of the highest category. Level 1 certification for Payment Gateway / Switch services.

  • Use for marketing purposes through online activities

We use your personal information to send email for marketing purposes (eg newsletter) solely with your consent. You can unsubscribe by email at info@salonpremium.com at any time, effective from the date of cancellation, without having to comply with a specific deadline or form. In addition, you can terminate your newsletter subscription by using the link at the bottom of each of our newsletters.

  • Use for marketing purposes through postal activity

You can revoke the use of your data in the legally permitted framework for postal marketing activities at any time by e-mail to info@salonpremium.com, by phone at 072-101-101 or in writing with the indicated address Sava trgovina doo, Zavrtnica 17, 10000 Zagreb.

  • Information and deletion

You have the right to access information about your stored data free of charge and to have the data corrected, deleted or blocked. Please let us know of any changes to your personal information. You can send a request for information, deletion or correction by e-mail to info@salonpremium.com or in writing to the designated address Sava trgovina doo, Zavrtnica 17, 10000 Zagreb.

  • Data security

Our website applies technical and organizational security measures to protect your personal information from being manipulated, lost and prohibited from access by unauthorized persons. Our security measures are regularly improved in line with technological advances. We use an SSL certificate that provides secure, encrypted communication between the Web site and the Internet browser. SSL stands for Secure Sockets Layer, a protocol that enables encryption. This is how your personal information is protected on our site.

  • Use of cookies

In order to maintain and maintain its website when you visit it, Salon Premium uses technology commonly referred to as cookies. Cookies are small files that we send to your computer, mobile devices or other technologies and we can access them later. They can be temporary or permanent and use, for example, JavaScript or Flash technology. Thanks to cookies, you can search our pages seamlessly and you will see the results that are relevant to you. Cookies show us what you and other visitors to our site are interested in, and this helps us improve its use for everyone.

How we use cookies:

Required Cookies - Cookies are required to enable the basic functionality of the site. Used for:
- Enable secure login
- Remembering order steps

Functional Cookies - Cookies that allow us to analyze the use of the Site so that we can measure and improve performance. Used for:
- Remember login details
- Storage of items in the basket
- Uniform website layout

Advertising Cookies - Cookies by advertising companies that display ads in accordance with your interests.
- Enabling the sharing of pages on social networks
- Enable posting comments
- Display ads according to your interests

The installation of cookies may be blocked by an appropriate setting in your browser. Please note that in this case you will not be able to use all the functions of this website in full.

  • Use of web site usage analysis services
Google Analytics

This website uses Google Analytics, a website usage analysis service, from a subsidiary of Google LLC ("Google") Alphabet Inc. Google Analytics uses cookies, text files, which are stored on your computer and allow you to analyze your use of this website. Information about your use of this website, which is generated by cookies, is sent to a Google server in the USA and stored there. IP anonymization is enabled for this website. Therefore, Google abbreviates your IP address within the Member States of the European Union or other countries party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address sent to a Google server in the USA and shortened there.
Google, on behalf of the owner of this website, uses this information to analyze the use of the website and compile reports on activities on the website and collects information for it about other services related to the use of the website and the Internet. The IP address transferred from your browser in Google Analytics is not associated with other Google data. In addition, you can prevent the transmission of data generated by cookies related to your use of the website (including IP address) to Google and the processing of this data by Google by clicking on the link https: // tools.google.com/dlpage/gaoptout download and install the required browser add-on.

  • Using social networking plugins
Facebook / Instagram / Whatsapp

On our site, the so-called social network plugins ("Plugins") for the social network Facebook, Instagram and Whatsapp, from Facebook Inc., USA ("Facebook"). Add-ons are marked with the logo or add-on "software add-on for the social network Facebook, Instagram and Whatsapp, respectively. "Facebook social network plug-in". If you invite a website of our online appearance that contains such an add-on, your browser establishes a direct connection with Facebook's servers. The content of plug-ins is transferred from the Facebook page directly to your browser and becomes part of that page. With this connection, Facebook receives information that you have invited the page of our internet appearance through your browser, even if you do not have a Facebook profile or you are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there. If you are logged in to Facebook, Facebook may associate our website with your Facebook profile when visiting. If you interact with add-ons, such as clicking the "Like" button or writing a comment, that information is also transmitted directly to Facebook's server and stored there. In addition, the information is posted on your Facebook profile and displayed The purpose and scope of the collection and further processing and use of data by Facebook, as well as your rights in this regard and the possibility of privacy settings can be found in the notes on data protection from Facebook: https: //www.facebook .com / policy.php If you do not want Facebook to directly associate the collected data about our online performance with your Facebook profile, you need to log out of Facebook before visiting our website. eg using the Facebook Blocker plugin.

Youtube

On our site, the so-called Social Plugins for Youtube from Google LLC, 1, USA, companies Alphabet Inc. ( "Google"). You can recognize add-ons, such as buttons with the "Youtube" sign, on a white or colored background. An overview of Google plug-ins and their appearance can be found at: https://developers.google.com/youtube/. If you invite a page of our online presence that contains such an add-on, your browser establishes a direct connection with Google's servers. Google uploads plug-in content directly to your browser and becomes part of the page. With this connection, Google receives information that you have invited the page of our online appearance via your browser. This information (including your IP address) is transmitted directly from your browser to a Google server in the USA and stored there.

  • Use of marketing plugins
Mailchimp

We use MailChimp as our marketing platform for automation. By registering your email address via the form on our website, give us written consent to send marketing content and to confirm that your data you have entered will be transferred to MailChimp for processing in accordance with their rules i privacy terms.

Google ads

We use Google Ads services to draw attention to our attractive offers with the help of advertising materials (so-called. Google Ads) on external websites. In relation to the data of advertising campaigns, we can determine how successful individual advertising measures are. We'd like to show you ads that interest you, to make our website more interesting. Google delivers advertising materials through so-called "ad providers". For this purpose, we use ad server cookies, which can be used to measure certain parameters for measuring success, such as ad insertion or the number of user clicks. If you access our website through Google ads, Google Ads stores a cookie on your device. These cookies usually expire after 30 days and are not intended to personally identify you. For this cookie, unique cookie ID, number of ad impressions per position (frequency), number of impressions per ad placement (frequency), last impression (important for conversion after review), and exclusion information (indicate that the user no longer wants to be contacted) they are usually stored as analytical values. These cookies allow Google to recognize your internet browser. If a user visits certain pages of the Ads site and the cookie stored on their device has not expired, Google and the user can recognize that the user clicked the ad and redirect it to this page. Each Ads user is assigned a different cookie. Cookies can therefore not be tracked via the Ads user's website. We do not collect or process any personal information in the above advertising measures. We only receive statistical estimates from Google. Based on these estimates, we can identify which of the advertising measures is particularly effective. We do not receive any further information from the use of advertising material; we cannot identify users based on this information. Due to the use of marketing tools, the browser automatically initiates a direct connection to the Google server. We have no influence on the scope and continued use of the data that Google collects using this tool, and we notify you to the best of our knowledge: By integrating Ads conversion, Google receives information that you have accessed a website that matches ours or clicked on our ad. If you are signed up for a Google service, Google may associate your visit with your account. Even if you are not registered with Google or have not signed in, it is possible that the servers can obtain and store your IP address. We use the remarketing function with the Google Ads service. The feature allows users of our website to present advertising based on their interests on other websites within the Google advertising network (via Google search or YouTube, the so-called. "Google ads" or on other websites). For this purpose, user interaction on our website is analyzed, e.g. which arouses the user's interest, so that users can be shown targeted advertising even after visiting our website on other sites. To make this possible, Google stores in the search engine the number of users who visit certain Google services or websites within the Google Display Network. This number, better known as a "cookie", is used to record user visits. The number is used to uniquely identify the web browser on a particular device, not to identify the person; personal data is not stored. You can prevent participation in this tracking process in a variety of ways: by setting your browser software accordingly, especially by suppressing third-party cookies, you will not receive ads from third-party providers; by disabling conversion tracking cookies by setting your browser so that cookies are blocked by https://www.googleadservices.com, https://www.google.de/settings/ads, this setting is cleared when you delete cookies; deactivating ads based on the interest of service providers that are part of the self-regulatory campaign "About Ads" via the link https://www.aboutads.info/choices, a setting that is deleted when you delete cookies; by permanently deactivating Firefox, Internet Explorer, or Google Chrome in browsers via the link https://www.google.com/settings/ads/plugin. Please note that in this case you may not be able to take full advantage of all the features of this offer. Furthermore, we use the Google Remarketing app to contact you again within 12 months. With this application, after visiting our website, our ads can be displayed when you continue to use the Internet. This is done using cookies, which are used to record and evaluate your behavior of use by Google when visiting various websites. This way, Google can determine your previous visits to our website. According to Google's own statements, Google does not combine data collected in the context of remarketing with your personal data that Google may store. According to Google, pseudonymization in particular is used for remarketing. You can prevent involvement in the tracking process in a variety of ways: a) by setting your browser software accordingly, in particular by suppressing third-party cookies, you will not receive ads from third-party providers; b) by deactivating conversion tracking cookies, setting the browser so that www.googleadservices.com, https://www.google.de/settings/ads blocks cookies, this setting being deleted when you delete cookies; c) deactivation of interest-based advertisements for providers participating in the "About advertisements" self-regulation campaign via the link http://www.aboutads.info/choices, whereby this setting is deleted when you delete cookies; d) permanently deactivating Firefox, Internet Explorer or Google Chrome in browsers at http://www.google.com/settings/ads/plugin, e) setting cookie settings accordingly (click here). Please note that in this case you may not be able to take full advantage of all the features of this offer. For more information about the purpose and scope of Google's data collection and processing, please see our Privacy Policy. You'll also find additional information about your privacy rights and settings options there: https://www.google.de/intl/de/policies/privacy; Google has joined the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. In addition, additional information can be found on the Network Advertising Initiative (NAI) website http://www.networkadvertising.org.

III. SALE

Overview

It is valid for customers whose registered office is in the territory of the Republic of Croatia. The buyer can become any adult and business person who accepts the terms of sale, which is confirmed by ordering the item. The buyer confirms the acceptance of the conditions of sale by ordering the items through the webshop. The contract sale process becomes valid upon receipt of the shipment. We reserve the right to make erroneous allegations. All prices are gross (VAT included) and are expressed in HRK. Any use of the Website is subject to the terms and conditions set out below. The goods were sold on the understanding that they would be used for their intended purpose. Seller will not accept responsibility for the use or misuse of cosmetics, equipment or accessories by trained or non-trained personnel without qualified supervision.

trademarks

Salon Premium is a registered trademark of Sava trgovina doo and therefore all rights in relation to this trademark are hereby expressly reserved. Unless otherwise stated, all other trademarks appearing on the Salon Premium system are the intellectual property of their respective holders.

Content modification right

We reserve the right to change the content of the Website in any way, at any time and for any reason and will not be responsible for any possible consequences resulting from such changes. We respect the privacy of visitors to our site and will only collect personal information through voluntary registration, such as name, address, oib, cell phone number, telephone number or email address. This information will be used to meet individual information requirements and will be the basis for a better understanding of customer needs to improve products and services.

Prices

MPC and VPC prices are with VAT. VPC prices are intended exclusively for legal entities engaged in hairdressing, which is necessary to undergo the approval process through registration. Some products are not priced because they need to be registered as a wholesale buyer (hair salon). Prices are subject to change without notice.

payment

The Seller offers the Buyer various payment options: online, cash, through a transaction account, operational leasing of furniture and equipment, credit and debit card payments (one-time payment, multiple interest free payments and consumer credit payments).

Return of goods or replacement

The buyer is entitled to a refund within 14 days if the ordered item does not match the description of the ordered product or if he simply wants to return the item without special reason. When returning the ordered product as not desired or not appropriate, the Buyer bears the cost of the refund. Refund requests are received in writing at:

  • info@salonpremium.com or
  • to address Premium Salon, Zavrtnica 17, 10000 Zagreb
HOW TO MAKE A RETURN OF GOODS

When returning a product, care should be taken to ensure that the product is in its original packaging without defects and damage, not used, otherwise the return will not be accepted.

The product must be packed in additional packaging (eg transport box) with appropriate mechanical insulation (eg (stretch film or additional carton) to avoid damage to the product during transport. .

For refund questions, you can contact us on the direct telephone 072-101-101.

Warranty and Complaint

The guarantee is valid for 12 months for professional use or 24 months for personal use from the date of purchase. Any transportation costs, with the prior written approval of Salon Premium, in connection with the complaint on the product, which are incurred in repairing the product or replacing it with a new product, shall be borne by us, provided that the transport was performed by public means of transport and by postal, railway or the ship's price list. The product must be packed in packaging with appropriate mechanical insulation to avoid damage during transport. Possible damage that would occur during transportation would be at the risk and expense of the customer. A warranty card and a copy of the invoice are required. Complaints are received in writing by e-mail: info@salonpremium.com or at Salon Premium, Zavrtnica 17, 10000 Zagreb. The seller is obliged to repair or replace the product within 45 days from the receipt of the written complaint to the Buyer. When returning, the product must be packaged in its original packaging with appropriate mechanical insulation.

Termination of business relationship

Sava trgovina doo (salonpremium.com) can terminate its business relationship with any of its end users at any time. Sava trgovina doo (salonpremium.com) reserves the right to suspend any passwords or end-user accounts at this time in the event of any end-user behavior that Sava trgovina doo (salonpremium.com) considers in its discretion to be inadmissible , as in any case of non-compliance with these Terms by the end user.

Unilateral termination of contract

The end user has the right to terminate the contract in accordance with Art. 72 of the Consumer Protection and Termination Act. Download contract termination form here.

Notice to consumers on how to file written complaints

Pursuant to Article 10 of the Consumer Protection Act (Official Gazette 41/14), we inform consumers that they can express their dissatisfaction with the purchased product or service provided in writing, and we will confirm in writing without delay the receipt of the complaint.
You can make a complaint:
- in the sales area
- by mail to: Sava trgovina doo, Zavrtnica 17, 10000 Zagreb
- to the e-mail address: info@salonpremium.com
- by fax: 01 6314 192
We will respond to your complaint within 15 days.

Orders and Shipping

We ship the ordered goods upon payment to the address designated as the shipping address. Goods received must be inspected at the time of delivery and any claims for defects or defects found must be reported to the Seller immediately upon receipt of the goods, not later than 1 business day.

The seller in good faith wishes to deliver the goods within 24 hours or the next business day from the moment of receipt of the order, but in some cases, due to high demand, it is possible that some of the ordered products cannot be delivered, or that some of the products on offer are completely or partially sold out. In the case of products sold, the Buyer will be notified by telephone or fax, e-mail or sms. Also in individual cases, the Buyer may be delayed delivery due to the logistics and distribution organization of the courier service, which the Seller cannot influence. All orders received by 15.00 pm will be processed and shipped the first next business day. If the Customer wishes to be delivered to him on a non-working day (Saturday), he will be charged additional shipping costs according to the price list of the courier service (valid only for certain places). For customers located on the islands, the delivery schedule for the packages to the islands will apply. The seller cannot affect the courier service logistics policy. Orders received from 500,00 kn including VAT will be delivered to the Buyer free of charge. For orders below 500 kn with VAT, the shipping cost will be calculated according to the valid price list of the courier service on the day of delivery. Seller reserves the right to change the minimum order value for free shipping without first notifying the Buyer.

Choose from different payment methods: cash, bank transfer, general payment, operational leasing of furniture and equipment, credit and debit card payments (one-time payment, interest-free installment payment and consumer credit installment payment). We accept all leading cards: MasterCard, Maestro, Diners, Visa, Amex.

Code ONLINE PAYMENT you can choose:

One-time:

  • MAESTRO (PBZ)
  • MAESTRO (ZABA)
  • VISA
  • MASTERCARD
  • DISCOVER
  • SHOP (CASH)
  • TRANSACTION (WIRMAN)
Rings (min 100 kn):
  • VISA PREMIUM (PBZ) from 2 to 12 installments
  • VISA (PBZ) 2 to 12 installments
  • MAESTRO (PBZ) 2 to 12 installments
  • DINERS from 2 to 12 installments
  • MAESTRO (PBZ) 2 to 12 installments
  • MASTERCARD (ZABA) 2 to 12 installments
  • VISA AVENUE MALL (ZABA) 2 to 12 installments
  • VISA BUSINESS (ZABA) 2 to 12 installments

Online payment security statement

When making a payment on our Web Store, use CorvusPay, an advanced system for secure online payment card payment. CorvusPay ensures the complete secrecy of your card details from the moment you enter them in the CorvusPay payment form. Payment information is forwarded encrypted from your web browser to the bank that issued your card. Our store never comes in contact with complete information about your payment card. Also, data is inaccessible even to CorvusPay employees. An isolated kernel independently transmits and manages sensitive data, while keeping it fully secure. The form for entering payment information is secured with the SSL transport code of the highest reliability. All stored data is further protected by encryption, using a cryptographic device certified according to FIPS 140-2 Level 3 standard. CorvusPay meets all security requirements Online payments prescribed by leading card brands, that is, operates in accordance with the standard - PCI DSS Level 1 - the highest security standard of the payment card industry. When paying for cards included in the 3-D Secure program, your bank, in addition to validity of the card itself, further confirms your identity with a token or password. Corvus Info considers all information collected to be bank secrecy and treats it accordingly. The information is used solely for the purpose for which it was intended. Your sensitive information is completely secure, and its privacy is guaranteed by state-of-the-art security mechanisms. Only the information necessary to perform the job is collected in accordance with the required procedures for Online payment. Security controls and operational procedures applied to our infrastructure ensure the current reliability of the CorvusPay system. In addition, maintaining rigorous access control, regular security monitoring and due diligence to prevent network vulnerabilities, and implementing information security provisions on a regular basis, maintain and enhance the security of your system by protecting your card. data. Thanks for using CorvusPay!

PAYMENT wholesale / retail Shop Zagreb and Shop Split:

One-time:

  • MAESTRO (PBZ)
  • MAESTRO (ZABA)
  • VISA
  • MASTERCARD
  • DISCOVER
  • CASH
  • TRANSACTION (VIRMAN)
Rings (min 100 kn):
  • VISA PREMIUM (PBZ) from 2 to 12 miss
  • VISA (PBZ) 2 to 12 installments
  • MAESTRO (PBZ) 2 to 12 installments
  • DINERS from 2 to 12 installments
  • MAESTRO (PBZ) 2 to 12 installments
  • MASTERCARD (ZABA) 2 to 12 installments
  • VISA AVENUE MALL (ZABA) 2 to 12 installments
  • VISA BUSINESS (ZABA) 2 to 12 installments
Consumer loan:
  • VISA PREMIUM (PBZ) from 24 to 60 installments (min 1000 kn, max 100.000 kn)
  • VISA PREMIUM BUSINESS (PBZ) from 3 to 24 installments (min 1000 kn, max 80.000 kn)
  • DINERS from 13 to 60 installments
  • MASTERCARD / VISA (ZABA) 13 to 24 installments

Conversion statement

For Users (customers) who are domiciled or domiciled or headquartered outside the Republic of Croatia and pay in a currency other than Croatian Kuna (HRK, all payments will be made in Croatian Kuna (HRK) and the amount for which the User's credit card will be charged through conversion of the price from Euro (€) to Croatian Kuna (HRK) according to the valid exchange rate of the Croatian National Bank. slight differences from the original price displayed on our website.

Card declined

If the system declines the card when authorizing a card through CorvusPay, try choosing another payment method. If you only want to pay by credit or debit card and the system doesn't allow it - contact us at 072-101-101.

Package delivery and shipping rates

We ship the ordered goods upon payment to the address designated as the shipping address. Goods received must be inspected at the time of delivery and any claims for defects or defects found must be reported to the Seller immediately upon receipt of the goods, not later than 1 business day. Free delivery for orders from 500,00 kn with VAT, or 30,00 kn for orders up to 500,00 kn with VAT.

The seller in good faith wishes to deliver the goods within 24 hours or the next business day from the moment of receipt of the order, but in some cases, due to high demand, it is possible that some of the ordered products cannot be delivered, or that some of the products on offer are completely or partially sold out. In the case of products sold, the Buyer will be notified by telephone or fax, e-mail or sms. Also in individual cases, the Buyer may be delayed delivery due to the logistics and distribution organization of the courier service, which the Seller cannot influence. All orders received by 15.00 pm will be processed and shipped the first next business day. If the Customer wishes to be delivered to him on a non-working day (Saturday), he will be charged additional shipping costs according to the price list of the courier service (valid only for certain places). For customers located on the islands, the delivery schedule for the packages to the islands will apply. The seller cannot affect the courier service logistics policy. Orders received from 500,00 kn including VAT will be delivered to the Buyer free of charge. For orders below 500 kn with VAT, the shipping cost will be calculated according to the valid price list of the courier service on the day of delivery. Seller reserves the right to change the minimum order value for free shipping without first notifying the Buyer.

Delivery of equipment

The goods are delivered according to the FCO parity of the Seller-Zagreb Warehouse or unless otherwise stated in the offer. The packaging of the goods will be in wooden and / or cardboard boxes which is included in the price. Non-packaged products are, in any case, packed with bubble wrap. Unless specified, the products will be packed in cardboard boxes pertaining to armchairs, armchairs, visors, receptions and complementary products and headers in cardboard reinforced pallets or wooden crates. Work furniture and equipment will be packed in wooden or cardboard boxes.

Return of goods or replacement

The buyer is entitled to a refund within 14 days if the ordered item does not match the description of the ordered product. Refund requests are received in writing by e-mail: info@salonpremium.com or at Salon Premium, Zavrtnica 17, 10000 Zagreb. The seller reserves the discretion as to whether or not he will comply with the request. When returning the ordered product as not desired or not appropriate, the Buyer bears the cost of the refund. The product must be packaged in its original packaging without defects and damage, not used. If an error has been made by the Seller or if it is an error on the item ordered, the cost of return shall be borne by the Seller.

Operative leasing

It is no longer necessary to spend all your saved money to buy new hairdressing equipment or accessories!

From now on you can easily hire a hairdresser; hairdressing chairs, headgear, air conditioners, sterilizers, hair dryers, irons, scissors, curlers..for 12 to 60 months.
The minimum value of equipment / accessories is 5.000,00 with VAT and is obtained by summing all the devices or equipment in one account.

  • What are the benefits of renting?

Bookkeeping is treated as a 100% expense and not a liability. You do not reduce the liquidity and credit standing of your business and do not impair your credit rating.
No funding involved.
Fixed rent in HRK (excluding currency clauses, etc.)
No change in financing conditions, no currency clause, fixed in HRK.
It is not necessary to contract an insurance policy.
The cost of processing the request is 0,00 HRK for amounts up to 43.750,00 HRK!
You pick up the goods right away (unless it has to be ordered separately, such as headgear, chairs, etc.).

  • How to rent equipment?

Simply! Credit rating documentation? It is not required for companies (doo or jdoo), only if you are a craftsman then we only need 3 documents.
An authorized person only with the company seal and only with his / her ID card chooses the equipment or accessories he / she wants to rent and that's it! The financing decision is made within 2h for amounts up to HRK 187.500,00.

When the financing is approved, you sign an operating lease agreement (notarization not required) and pick up the accessories / equipment immediately or when delivery is agreed.
Don't tie your valuable savings into equipment - invest in business development!

Contact Us

Sava trgovina doo Zavrtnica 17, 10000 Zagreb, Croatia